We offer several shipping options to meet your needs. You can choose your preferred shipping method during checkout:
U.S. Standard Shipping: UPS Ground, typically delivered within 3-6 business days, (free for U.S. orders).
U.S. Express Shipping: For faster delivery within the US, we offer UPS 2nd Day Air, which delivers in 2 business days from dispatch ($20 flat rate).
International Shipping: UPS Express shipping is available in select countries which takes 2-5 business days ($20 flat rate).
Duties and taxes are pre-calculated at checkout and included in your total — no additional fees upon delivery (as of August 1st, 2025).
*Please account for an additional 1-2 days for order processing.
Order Processing Time
Most orders are processed within 1-2 business days. Processing times may be longer during peak seasons, holidays or promotional periods.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your shipment through the shipping carrier's site.
International Orders | Shipping & Duties
We currently ship to most countries worldwide for a $20 flat rate.
Duties and taxes are pre-calculated at checkout and included in your total — no additional fees upon delivery (as of August 1st, 2025).
Pre-Orders
A pre-order allows you to reserve an item before it becomes available. By placing a pre-order, you ensure that you will receive the item as soon as it is ready to ship.
1. When will my pre-order ship?
Pre-order items have an estimated shipping date listed on the product page. While we strive to meet these timelines, please note that they are estimates and may vary due to production schedules or other factors.
We will keep you informed of any changes and provide updates throughout the process.
2. Can I cancel or modify my pre-order?
Yes, you can cancel your pre-order as long as it has not yet started being processed for shipment. Once processing begins, changes or cancellations may no longer be possible. To cancel your pre-order, please contact our team as soon as possible at: info@centrepieceofficial.com.
3. Will I be charged when I place a pre-order?
Yes, you will be charged at the time of placing the pre-order. This helps us manage production and ensure that each item is made specifically for you.
4. Can I return a pre-ordered item?
Yes, our standard return policy applies to all pre-ordered items. If you are not completely satisfied with your purchase, you can initiate a return within 14 days of receiving the item. Please refer to our return policy for more details.
RETURNS
Making a U.S. Return
Start your U.S. return within 14 days of receiving your item by visiting our return portal: U.S. RETURN PORTAL
Submit Details & Ship Items in original packaging: Once you've submitted your return request you will receive a prepaid return label by email, a return fee of $5.00 will be deducted from your final refund. (See “Return Cost” section for more information). Please note that all returns must have all original tags attached and be in unworn condition.
Please send the items within 7 days of receiving your label.
Making an International Return
Shipping return costs for international orders are the customer's responsibility.
Initiate International Return: Please contact us at info@centrepiececlothing.com with your order number and reason for return within 14 days of receiving your order. We will follow up with return instructions and the address to which you can ship the items with a carrier of your choice.
Send Tracking #: We recommend sharing the tracking information with our team via email. Centre Piece is not responsible for items lost or damaged during return transit.
Please note that all returns must have all original tags attached and be in unworn condition.
Return Costs
We accept returns and will provide a prepaid label. For U.S. orders, a $5 flat return shipping fee will be deducted from your refund. Please note that all returns must have all original tags attached and be in unworn condition.
For international orders, return shipping costs are the customer's responsibility. To initiate a return, please contact us at info@centrepiececlothing.com with your order number and reason for return. We will follow up with return instructions.
Refund Processing
Once we receive and inspect your return, your refund will be processed within 5-10 business days and issued to your original payment method. Please note that any applicable shipping and return fees will be deducted from your refund. Additionally, it may take 3-7 business days for your bank or credit card provider to post the refund to your account.
Received a Damaged or Defective Item
We are dedicated to thoroughly inspecting each order meets our quality standards. If you receive a damaged or faulty item, contact us at info@centrepiececlothing.com within 14 days of receiving your order.
Please provide photos. If accepted, we are happy provide a free return for reimbursement or replacement if available.
Exchanges
For exchanges please email us at info@centrepiececlothing.com with your order number, the item you would like to exchange, and the preferred style and size.
Exchanges are subject to availability and must be requested within 14 days from delivery.
Once your exchange is approved, we’ll send you a prepaid return shipping label (U.S. orders only). Your replacement item will be dispatched once the original item is received and inspected.
Please allow 1–2 business days for a response from our team.
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